Facts about Omni-Channel

“78 percent of consumers consider in-store pickup of online orders to be extremely important”

Read more at multichannelmerchant.com

“68% agree that a negative shopping experience impacts their perception across all shopping channels”

Read more at allnewsretail.com

“Multichannel selling is a reality for a majority of retailers, though payment processing capabilities lag far behind”

Read more at chainstoreage.com